Study of the organisation
Execution of the training
Post-training optional consultation
Transition from engagement to disengagement
What is Conflict?
Critical Features of Conflict Management
Types of Conflict
Conflict Resolution Techniques
How to create functional conflict in the organisation
The concept of Negotiation
The Phases and Skills of Negotiation
How to Respond Resistance from others
Using DISC to understand Negotiating Styles
Responding to Unfair Tactics
Practice Negotiations
What is your Decision-making Style?
Nature of Decision-making environment
Characteristics of Decision Making
How perception affects Decision-making Process?
How to use why-why analysis for Decision-making
What is Rational Decision-making Model?
What is Behavioural Decision-making Model?
What is Admin Decision-making Model?
What is Stress? Optimum Stress level
Your Personality & Stress
Symptoms of Stress
Identifying likely Stressors
Five ways of Dealing with Stress
Anger – combat with the enemy within
What is Leadership?
Leaders Vs Followers
Managers Vs Leaders
Test your Leadership Potential
Your Personality – Conduit of Leadership
Team Leadership
Getting Organized
Problem solving
Leadership & Conflict Resolution
Assertiveness and Leadershi
Creation of Intangible Assets
How to make a policy on Mentoring?
How to make Mentoring Programmed?
How to execute Mentoring Programmed?
Qualities and behaviors of Mentors
Methods and approaches to Mentoring
How to appraise the Mentoring Programmed?
What is creative problem solving.
Be familiar with common mental blocks to creative thinking process.
Explore ways to be more creative.
Know the steps to the creative problem solving process.
Apply tools to solve a problem
Strategic leadership and top-level managers’ importance as a resource.
Role of top management teams and their effects on firm performance.
Discuss the value of strategic leadership in determining the firm’s direction.
How to do Strategic Planning?
How to create Strategic Planning Questionnaire?
Communications Cycle
Communications Planning
The 7 C’s of Communications
Body Language
Communication Models
Growth.
Sustenance.
Goodwill for our clients.
Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Presenting to a Team
Presenting with Impact
Vocal Skill & Facial Expressions
Team Spirit
Attrition
Training & Retention
Pride in Performance
Loyalty & Ownership in the Organization
Sales & Growth
